Help Centre – FAQ’S
Can I directly submit the piece of work sent to me?
The piece of work provided is a model answer with the aim of helping you complete your own work. It is your duty to ensure that your work is completed, this is to say that the model answer must not be plagiarized. The references can be used hence, you need to ensure that you have accessed this information yourself and fully understand the content of the source before using it.
Is this service confidential?
This service is highly confidential for both our clients and researchers, this means that all information shared with us will not be revealed to any third party.
If I did hand it in as my own, would my tutor find out?
There would not be any cause for alarm if the work is used correctly. Normally, the tutors would not be able to find out unless the work does not relate to what was covered in the lectures or contains a different writing style. In this case you might be asked to provide evidence to ascertain that the work is yours like an outline used or drafts thus, reasons why we emphasize on proper usage of the work to avoid inconveniences.
Is this service legal?
This service is completely legal. We are a registered UK company and have been operating for a year and few months. There are a lot of other companies in this industry which would have been shut down if this was illegal.
Can I speak to the researcher directly?
One of our policies which we maintain at all cost is confidentiality of both the researchers and the writers, hence we cannot give you direct contact to the researcher. We will ensure that all the information which you have passed will be sent to the researcher and we guarantee that all information will be adhered to.
Can i get a draft before delivery?
We can provide you with a draft as long you order it alongside your Model answers. if this comes afterwards we might not be able to provide a draft as this might obstruct the progress of the paper.
Will I be Eligible to a refund if an issue occurs?
We ensure utmost satisfaction of our customers and we will always process refunds if there is a need for it. The schoolus care team will always get this sorted no matter how complex the situation might be.
How do i make payments?
You can give us a call or whatsapp us to finalise your order. Alternatively, fill our contact form and we will give you a call.
How can I get discounts?
Most times we try as much as possible to accommodate customers budget by slashing prices during their order. We also send out discount codes via email and this code will also be available on our website. For students who will be placing bulk orders, they will also be eligible to 10% – 15% discount.